Terms & Conditions

Effective Date: 21 July 2026  ·  Governing Law: Republic of India, Tamil Nadu

Important Notice
Please read these Terms and Conditions carefully before using our Website or engaging in any trade transaction with KDN Stones Private Limited. By submitting an enquiry, placing an order, or signing a Proforma Invoice, you agree to be bound by these Terms. If you do not agree, please do not use our services.

Table of Contents

  1. Definitions
  2. Acceptance of Terms
  3. Use of This Website
  4. Enquiries & Quotations
  5. Payment Terms
  6. Incoterms & Delivery
  7. Products, Quality & Specifications
  8. Inspection & Acceptance
  9. Claims & Disputes on Shipments
  10. Force Majeure
  11. Export & Import Compliance
  12. Intellectual Property
  13. Confidentiality
  14. Limitation of Liability
  15. Indemnification
  16. Termination
  17. Dispute Resolution & Governing Law
  18. General Provisions
  19. Contact

1. Definitions

In these Terms and Conditions, the following terms shall have the meanings set out below:

TermMeaning
"KDN Stones" / "Company" / "We"KDN Stones Private Limited, a company incorporated under the Companies Act, 2013 (India), having its registered office at Dharmapuri, Tamil Nadu – 636701, India.
"Buyer" / "You"Any individual, company, partnership, or legal entity submitting an enquiry or entering into a commercial transaction with KDN Stones.
"Products"Granite, Marble, Quartz, industrial/decorative Minerals, and any other natural or processed stone materials offered by KDN Stones.
"Proforma Invoice (PI)"A pre-shipment document issued by KDN Stones detailing price, quantity, specifications, payment terms, and Incoterms for a specific order.
"Order"A confirmed purchase arising from a signed / accepted Proforma Invoice and receipt of the required advance payment.
"Website"The website located at https://kdnstones.com and all associated pages.
"Incoterms 2020"The International Commercial Terms 2020 published by the International Chamber of Commerce (ICC), as specified in each Proforma Invoice.

2. Acceptance of Terms

These Terms and Conditions ("Terms") constitute the entire agreement between you and KDN Stones in respect of your use of the Website and any trade transaction. They supersede all prior communications, understandings, or agreements, whether oral or written.

You accept these Terms by:

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.

3. Use of This Website

3.1 Permitted Use

This Website is provided for informational and commercial enquiry purposes. You may use it to learn about our products, submit enquiries, and engage in legitimate trade activities.

3.2 Prohibited Activities

You agree not to:

3.3 Accuracy of Information

Product photographs, descriptions, and specifications on this Website are illustrative and indicative only. Natural stone products vary in colour, texture, and veining due to their geological origin. Final specifications are confirmed in the Proforma Invoice and any approved samples.

4. Enquiries & Quotations

4.1 Enquiry Response

We aim to respond to all enquiries within 24–48 business hours. Enquiry responses and preliminary pricing are for discussion purposes only and do not constitute an offer.

4.2 Proforma Invoice

A Proforma Invoice (PI) is issued upon agreement of price, specification, quantity, and trade terms. The PI constitutes our formal offer. An Order is created only upon:

  1. Buyer's signature / written confirmation of the PI; and
  2. Receipt of the advance payment as specified in the PI.

4.3 Quotation Validity

All quotations and Proforma Invoices are valid for 7 (seven) calendar days from the date of issue, unless otherwise stated. After expiry, pricing is subject to revision due to fluctuations in raw material costs, freight rates, fuel surcharges, or currency exchange rates.

4.4 Price Currency

All prices are quoted in United States Dollars (USD) unless explicitly stated otherwise. KDN Stones is not liable for any loss arising from currency exchange rate movements between the date of quotation and the date of payment.

4.5 GST & Taxes

For domestic Indian buyers: all prices are subject to applicable GST at the prevailing rate. For export buyers: goods are exported on a zero-rated GST basis in accordance with the Integrated Goods & Services Tax Act, 2017 (India). Any taxes, duties, or customs charges levied by the destination country are the Buyer's sole responsibility.

5. Payment Terms

5.1 Standard Export Payment Terms

Buyer CategoryAdvanceBalance
New Buyer (first order)100% Advance TT before production commences
Established Buyer (2+ orders)30–50% Advance TT upon PI confirmationBalance TT before Bill of Lading release OR against copy BL
LC (Letter of Credit)Irrevocable LC at sight issued by a prime bankDocuments presented to negotiating bank on shipment
High-Risk Countries — 100% Advance Policy
For buyers located in countries identified on the FATF Blacklist or Greylist, or countries under UN/India sanctions, 100% advance payment is mandatory regardless of order history. KDN Stones reserves the right to decline orders from such jurisdictions at its sole discretion.

5.2 Acceptable Payment Methods

5.3 Late Payment

If balance payment is not received within the timeframe specified on the PI, KDN Stones reserves the right to:

5.4 Bank Details

KDN Stones will provide official bank details in the Proforma Invoice. Never make payment to any bank account other than what is on our official PI. KDN Stones will not be held liable for funds transferred to fraudulent accounts based on phishing or business email compromise (BEC) attacks. Always verify bank details by phone before wire transfer.

6. Incoterms & Delivery

The applicable Incoterms 2020 rule is stated on the Proforma Invoice. Common terms we trade on:

FOB Free On Board — specified Indian port. Risk transfers when goods are loaded on the vessel. Buyer arranges and pays freight and insurance.
CIF Cost, Insurance & Freight — KDN Stones pays freight and minimum insurance to destination port. Risk transfers on loading at origin.
CFR Cost & Freight — KDN Stones pays freight; Buyer arranges insurance. Risk transfers on loading at origin port.
EXW Ex Works — Buyer collects from our Dharmapuri facility. Buyer responsible for all export formalities, freight, and insurance.

6.1 Delivery Timelines

Estimated shipment schedules are provided in the PI. Lead times are indicative and may vary due to:

KDN Stones will notify the Buyer promptly of any material delay. Time shall not be of the essence unless expressly agreed in writing.

6.2 Partial Shipments

Partial shipments are permitted unless expressly prohibited in the PI or LC terms.

6.3 Risk of Loss

Risk of loss or damage to the Products passes to the Buyer at the point specified by the applicable Incoterm. KDN Stones' liability ceases at that point.

7. Products, Quality & Specifications

7.1 Natural Stone Variations

All natural stone products (granite, marble, quartz slabs, minerals) are products of nature. Colour, shade, texture, veining, and granulation will vary between blocks, slabs, and tiles, and between different quarry batches. Such natural variation is not a defect. KDN Stones recommends that buyers:

7.2 Specifications & Tolerances

Dimensions, thickness, finish, and other specifications are as stated in the PI. Standard manufacturing tolerances apply:

ParameterTolerance
Length / Width±3 mm
Thickness (slabs)±1.5 mm
Thickness (tiles)±0.5 mm
Quantity / Weight±5% on total order quantity

7.3 Quality Grading

Products are supplied in standard commercial grades unless the PI specifies a particular grade (e.g. Premium / First Choice / Commercial). Grade definitions follow standard Indian stone industry classifications.

7.4 Samples

Physical samples may be sent to the Buyer at cost (sample + courier charges). Approved samples must be counter-signed and returned or confirmed in writing. Samples are the property of KDN Stones unless sold to the Buyer.

8. Inspection & Acceptance

8.1 Pre-Shipment Inspection

The Buyer may appoint a third-party inspection agency (at the Buyer's cost) to inspect goods at our facility prior to shipment. KDN Stones will provide reasonable access and cooperation for such inspection. Any pre-shipment inspection report accepted by the Buyer is conclusive as to quantity and visible quality.

8.2 Port of Loading Inspection

KDN Stones conducts internal QC at source and during loading. An optional SGS / Bureau Veritas / independent inspection certificate can be arranged at the Buyer's request and cost.

8.3 Final Acceptance

Goods are deemed accepted by the Buyer unless a written notice of rejection is received by KDN Stones within 15 days of arrival of the goods at the destination port, accompanied by a detailed inspection report and photographic evidence.

9. Claims & Disputes on Shipments

9.1 Shortage Claims

Claims for quantity shortage must be filed within 7 days of delivery, supported by a tally sheet from a qualified surveyor. Any shortage within the 5% tolerance stated in Section 7.2 is not actionable.

9.2 Quality Claims

Claims for quality defects must be made within 15 days of port arrival with:

Claims arising from natural stone characteristics (shade variation, natural fissures typical of the stone type) or mishandling after delivery will not be entertained.

9.3 Remedies

Where a valid claim is established, KDN Stones' liability shall be limited, at our sole option, to:

KDN Stones shall not be liable for any consequential, indirect, or special damages including loss of profit, project delays, or installation costs.

9.4 Transit Damage

Damage occurring during sea freight must be reported immediately to the shipping carrier and supported by a Marine Survey Report (Captain's Protest). For CIF shipments, KDN Stones will assist in filing insurance claims; the insurance proceeds, however, are payable to the insured party per the policy terms.

10. Force Majeure

Neither party shall be liable for any delay or failure to perform its obligations under these Terms if such delay or failure is caused by circumstances beyond that party's reasonable control, including but not limited to:

The affected party must notify the other party in writing within 5 business days of the Force Majeure event. If a Force Majeure event continues for more than 90 days, either party may terminate the affected Order on written notice, with a refund of advance payments for unshipped quantities, less any reasonable costs already incurred.

11. Export & Import Compliance

11.1 Indian Export Regulations

All exports by KDN Stones are conducted in compliance with the Foreign Trade Policy (FTP) of India, the Export-Import (EXIM) Policy, the Customs Act 1962, FEMA 1999, and all applicable RBI guidelines on foreign exchange. KDN Stones holds necessary export licences and IEC (Import Export Code) as required.

11.2 Buyer's Import Obligations

The Buyer is solely responsible for:

KDN Stones shall not be liable for any losses arising from the Buyer's failure to comply with destination country import regulations.

11.3 Sanctioned Parties

KDN Stones does not trade with any individual or entity listed on the OFAC SDN List, UN Sanctions List, EU Sanctions List, or India's equivalent. By accepting these Terms, the Buyer represents and warrants that neither it nor any of its beneficial owners are on any such list.

11.4 Anti-Bribery & Anti-Corruption

Both parties agree to conduct business in compliance with the Prevention of Corruption Act, 1988 (India), the UK Bribery Act 2010, and the US Foreign Corrupt Practices Act (FCPA), as applicable. Neither party shall offer, accept, or facilitate bribes or improper payments in connection with any transaction covered by these Terms.

11.5 Trade Documentation

KDN Stones will provide standard export documentation including Commercial Invoice, Packing List, Certificate of Origin, Bill of Lading, and Phytosanitary / Fumigation Certificate (where required). Any additional documentation required by the destination country must be specified by the Buyer at the time of ordering.

12. Intellectual Property

All content on this Website — including but not limited to text, graphics, logos, images, trade names, product descriptions, and the "KDN Stones" and "Kraft Driven by Nature" marks — is the exclusive property of KDN Stones Private Limited or its licensors and is protected by Indian and international intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit any content from this Website without our prior written consent. Limited reproduction for personal, non-commercial, informational use is permitted, provided that KDN Stones is credited as the source.

The name "KDN Stones", the mark "Kraft Driven by Nature", and associated logos are trademarks of KDN Stones Private Limited. Unauthorised use is prohibited.

13. Confidentiality

Each party agrees to keep confidential all non-public commercial information received from the other party in connection with a transaction (pricing, supplier details, buyer information, trade terms), and not to disclose such information to any third party without prior written consent, except:

This obligation survives termination of any Order or business relationship for a period of 3 (three) years.

14. Limitation of Liability

To the maximum extent permitted by applicable law:

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

15. Indemnification

You agree to indemnify, defend, and hold harmless KDN Stones Private Limited and its directors, officers, employees, and agents from any claims, damages, losses, fines, penalties, or expenses (including reasonable legal fees) arising from:

16. Termination

KDN Stones may cancel an Order or terminate its business relationship with a Buyer immediately upon written notice if the Buyer:

Upon cancellation, any advance payments received may be forfeited as liquidated damages to cover our production and administrative costs, and any outstanding balance remains immediately due.

17. Dispute Resolution & Governing Law

17.1 Governing Law

These Terms and all transactions governed by them shall be construed in accordance with and governed by the laws of the Republic of India, without regard to its conflict-of-laws principles.

17.2 Amicable Resolution

In the event of any dispute, controversy, or claim arising out of or in connection with these Terms, the parties shall first attempt to resolve the matter amicably through good-faith negotiation within 30 days of written notice of the dispute.

17.3 Arbitration

If amicable resolution fails, the dispute shall be referred to and finally resolved by binding arbitration under the Arbitration and Conciliation Act, 1996 (India), as amended. The arbitration shall be:

The award shall be final and binding on both parties. Nothing herein prevents either party from seeking urgent injunctive relief from a competent court.

17.4 Jurisdiction (for non-arbitration matters)

For any matters not subject to arbitration (e.g. urgent injunctive relief, enforcement of arbitral awards), the courts of Dharmapuri, Tamil Nadu, India shall have exclusive jurisdiction, and both parties irrevocably submit to such jurisdiction.

18. General Provisions

18.1 Entire Agreement

These Terms, together with any signed Proforma Invoice or written agreement between the parties, constitute the entire agreement between KDN Stones and the Buyer with respect to its subject matter.

18.2 Amendments

KDN Stones may amend these Terms at any time by publishing an updated version on this Website. Amendments to specific Order terms require written agreement from both parties.

18.3 Waiver

No failure or delay by KDN Stones in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right. A waiver is only effective if in writing and signed by an authorised representative of KDN Stones.

18.4 Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

18.5 Assignment

The Buyer may not assign, transfer, or subcontract any rights or obligations under these Terms without the prior written consent of KDN Stones. KDN Stones may assign its rights and obligations to any successor entity or affiliate upon notice to the Buyer.

18.6 No Agency or Partnership

Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between the parties.

18.7 Notices

All formal notices under these Terms must be in writing and sent by email (with read receipt requested) or by registered post to the addresses specified in the relevant Proforma Invoice or, for KDN Stones, to sales@kdnstones.com.

18.8 Language

These Terms are written in English. In the event of any conflict between an English version and any translation, the English version shall prevail.

19. Contact

For any questions regarding these Terms and Conditions, to request a copy, or to raise a legal query:

KDN Stones Private Limited — Legal & Commercial

Sales: sales@kdnstones.com
Support / Legal: support@kdnstones.com
Phone: +91 96001 55722  /  +91 96777 36746
Address: KDN Stones Private Limited, Dharmapuri, Tamil Nadu – 636701, India

These Terms and Conditions were prepared to reflect the standard commercial practices of KDN Stones Private Limited and are intended to be fair and balanced. They are not a substitute for specific legal advice. KDN Stones recommends that all international buyers consult a qualified trade lawyer in their jurisdiction before entering into any significant commercial transaction.